What are the responsibilities and job description for the Collision Technician position at Kramer Chevy?
Summary
The Collision Center Tech interacts with customers to evaluate vehicle collision and repair needs for servicing and estimates. This position is responsible for a high level of customer interaction as well as coordinating with service and parts regarding orders.
Essential Duties and Responsibilities
- Inspect vehicles for damages and evaluate using visual inspection, mechanical testing devices, road tests and information provided by the customer
- Evaluate necessity and cost of repairs
- Collect insurance estimates after reviewing damage
- Meet with customers to discuss damages, repair process and timeline and costs
- Create accurate estimates that detail repair and labor costs
- Place work orders detailing part replacements and repairs and enter into work management system
- Maintain communication with customer and be available to answer questions throughout the repair process
- Keep record of repair details and complete necessary paperwork
- Effectively manage multiple repairs simultaneously
- Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard
- Complete final paperwork and payment with customer
- Provide exceptional customer service at all times and create ongoing relationships with customers
Qualifications:
- 1-2 years of related experience, preferably within a collision center
- Excellent customer service skills
- Authorization to work in the US
Job Type: Full-time
Pay: $17.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Auto body repair: 1 year (Preferred)
Work Location: One location
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