Front Desk Receptionist, Communications, Social Media

**Overview:**

We are seeking a detail-oriented and friendly Front Desk Receptionist to join our team. The ideal candidate will be responsible for handling front office reception and administration duties.

**Duties:**

- Greet and welcome guests as soon as they arrive at the office

- Direct visitors to the appropriate person and office

- Answer, screen, and forward incoming phone calls

- Ensure the reception area is tidy and presentable, with all necessary stationery and material

- Provide basic and accurate information in person and via phone/email

- Maintain office security by following safety procedures and controlling access via the reception desk

- Assist other staff with filing, scanning, and renaming documents and preparing basic legal documents

- Preparing social media posts and drafting responses to client feedback

- Prepare and edit videos regarding firm employees and tasks

- Draft public press releases

- Follow up with potential clients and remind clients regarding appointments

- Run conflict checks and handle initial phone calls with potential clients and follow up with whether those potential clients will hire our firm

- Assist with advertising

**Qualifications:**

- Proven work experience as a Receptionist, Front Office Representative, or similar role

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

- Hands-on experience with office equipment (e.g., printers, fax machines)

- Professional attitude and appearance

- Solid written and verbal communication skills

- Ability to be resourceful and proactive when issues arise

- Excellent organizational skills

- Multitasking and time-management skills, with the ability to prioritize tasks

*Desired Skills:*

Data entry, clerk, type, Administrative, Google Suite, Proofreading, social media, communications, reading, writing, and speaking clearly with energy and excitement

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Wausau, WI 54401 (Required)

Ability to Relocate:

• Wausau, WI 54401: Relocate before starting work (Required)

Work Location: In person