Job Posting for Director of Operations at Kris-Tech Wire
Job Description
Job Title: ERP Production Lead
Department: Operations
Reports To: Director of Operations
Position Summary:
The ERP Production Lead is a key member of the Operations Team who will be responsible for assisting team members with daily operational tasks as well as troubleshooting and resolution of issues. This individual will work in a manufacturing environment, supporting operations by becoming familiar with the ERP and operations procedures and processes, and correcting issues as they arise. They will work closely in a cross-functional setting with Operations team members, providing continuous feedback, ideas, and problem-solving analysis.
Job Responsibilities:
Apply learned known from current ERP system to resolve troubleshoot and provide end-user support for production and shipping employees
Provide feedback for potential system issues
Manage applicable documentation, manuals, and procedures for training purposes
Provide ad-hoc training as part of issue-resolutions
Other job responsibilities to be assigned at Manger discretion.
Ideal candidate will exhibit the following skill sets:
Problem solving skills and the ability to perform root cause analysis.
Detail oriented with the ability to track multiple issues in parallel
Strong communicator; both written and verbal skills.
Ability to work in a fast-paced and dynamic cross-functional team setting.
Experience in a manufacturing operation is a plus
Experience with ERP system (Dynamics, SAP, etc) is a plus
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