What are the responsibilities and job description for the Online Grocery Pick Up Lead position at Kroger Stores?
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
- Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
- Train all functions and duties of the Selector and Customer Attendant roles. * Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.
- Assist with scheduling to meet operational and associates’ needs.
- Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
- Print and distribute order labels, including orders for perishable departments.
- Troubleshoot e-Commerce equipment and devices.
- Maintain level of supplies needed to perform necessary duties.
- Maintain organization and cleanliness of staging areas and equipment.
- Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.
- Perform required opening and closing procedures.
- Learn and implement process improvements as directed by division or enterprise e-Commerce team.
- Provide feedback on team members daily performance and annual performance reviews.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Types: Full-time, Part-time
Pay: $16.85 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Masks are available to associates who request one.
Ability to commute/relocate:
- White Lake, MI 48386: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $17
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