What are the responsibilities and job description for the Cheese Clerk position at Kroger?
Company Name: Ralphs
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Assist the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
· Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
- Offer product samples to help customers discover new items or products for which they inquire about.
- Stay informed about all cheese products and offer cheese pairing suggestions with different cheese varieties and other food items.
- Use all department equipment according to Company guidelines.
- Prepare food items for display in the case according to Company standards.
- Adequately prepare, package and label ingredients in merchandise.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the manager.
- Display a positive attitude and sense of urgency.
- Stay current with present, future, seasonal and special ads.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- 18 years of age
- Ability to handle stressful situations
- Effective communication skills
Desired Previous Job Experience
- Prior customer service experience
- Prior food service experience
- Second language (speaking, reading and/or writing)
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Evening; Day
Regions: West
States: California
Keywords:
Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: CA || Manhattan Beach || 2700 N Sepulveda Blvd || 90266 || Ralphs || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None