What are the responsibilities and job description for the Courtesy Clerk position at Kroger?
Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Role model the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
· Acting in a professional manner and always display a positive attitude.
- Speaking highly of the company in the presence of customers and other employees.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Responsible for being visible and actively greeting, engaging and assisting every customer.
- Collaborate with Front-end associates to encourage teamwork.
- Understand and follow the company guidelines on bottom of the bascart and items per bag guidelines
- Perform customer carry outs in all types of weather
- Perform cleaning duties around store, clean restrooms and spills
- Perform accurate price checks for the cashier
- Stay current with present, future, seasonal and special ads.
- Gather bascarts from lot and take to proper location
- Support safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
- Report all safety risks, issues, and illegal activity, including: robbery, theft or fraud.
- Adhere to all local, state and federal laws, and company guidelines.
- Support company initiatives
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Ability to perform during stressful situations
- Effective communication skills
Desired Previous Job Experience
- Previous comparable experience
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: South
States: Mississippi
Keywords:
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: MS || Southaven || 465 Stateline Rd W || 38671 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None