What are the responsibilities and job description for the Network Analyst position at Kroger?
Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt
Line of Business: Infrastructure Services
See what life is like at Kroger Technology
at https://www.kroger.com/livekt
Additional Technology Information:
• Triage, diagnosis and remediate WAN, LAN and Wireless LAN infrastructure systems, services, and devices
• Technical Subject Matter Expert (SME) on Kroger's network operations, environment, and devices
• Work with and interact with Kroger's network providers, application teams and end users
• Leverage experience and knowledge of WAN routing protocols and devices and LAN switching protocols and devices to triage, diagnosis and remediate WAN and LAN routing and switching incidents
• Recognize and appropriately escalate high priority incidents quickly to proper network level 3 team
• Perform proactive maintenance and sys changes on network routers, switches, wireless access points and other network equipment
• Receive calls and communicate directly with store, division, and distribution center users to triage and remediate WAN and LAN incidents
Position Summary
Provide advanced administration support for all facets of infrastructure system operations. This includes day-to-day technical supervision, 3rd level support in multiple locations, and at all hours. This also includes usage/performance reports distribution, interfacing to enterprise processes such as incident, problem and change management, job scheduling, system automation, and analytical tasks as assigned by management. May participate in the design and implementation/installation, maintenance and administration of infrastructure systems including hardware, software and various configurations. Work with others to establish and improve processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Minimum Position Qualifications
Desired Previous Experience/Education
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
States: Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: OH || Blue Ash || 11450 Grooms Road || 45242 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Non-Exempt || Full-Time || None