Department: JDMS Store Management
Post End Date: 02/22/2023
Position Type: Employee
Position Reports To: District Manager
Position Supervises: Store team
Pay Level:
FLSA Status: Exempt
Position SummaryResponsible to make daily assessments of the store's ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Manage the overall day-to-day operations of the store, including training and developing effective store associates to achieve desired sales and profit results. Coach and develop all store associates through both formal and informal interactions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Lead store teams in the planning, implementation and execution of merchandising and operation initiatives having the store customer ready every dayWork with store assistant store leaders, department leaders and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementationAchieve/exceed weekly, period, and annual sales, revenue and profit budgets, as well as other targeted goalsDrive cost-effective sales by working with store assistant leaders and department leaders to produce and maximize sales and profits, reduce shrink and improve each store department's contributionDiscuss store-level financial performance, including developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety) with store assistant leaders and department leadersUnderstand and react to the competitive landscape within the district and storeDemonstrate inclusionary leadership, expect inclusive behavior from associates and support the efforts of the store, district and division Our Promise teamsUtilize field Merchandising teams to enable store departments to achieve financial goals and ensure communication, implementation and execution of division marketing plansPromote and support strong relationships with local community organizations that the store servesBuild a proactive and productive relationship with union officials if the store is covered by a collective bargaining agreement (CBA)Communicate all necessary information to store associates enabling them to effectively carry out their dutiesOversee and manage store staffing, retention and turnover reductionProvide timely feedback to store associates on individual and department performanceManage labor and supply costs daily to meet customer service and financial targetsEnsure compliance with laws, regulations and division policiesAchieve and maintain a satisfactory level of technical and professional skills or knowledge in position and/or related areas; keep up with current developments and trends in areas of expertiseEnsure associates comply with laws and regulations applicable to the companySupervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reportsMust be able to perform the essential job functions of this position with or without reasonable accommodationMinimum Position Qualifications
High School Diploma or GED3 years of experience and satisfactory performance appraisals as an assistant store leader or in another position at the same pay level or aboveSuccessful completion of the applicable division's Leadership Essentials ProgramDesired Previous Experience/Education
Bachelor's DegreeAny supervisory experience3 years of experience as an assistant store leader3 years of retail experienceAny experience overseeing financial responsibilities, including budget preparation and management
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: Other
Required Travel: Up to 25%
Required Certifications/Licenses: None
Regions: Midwest
States: Ohio
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