What are the responsibilities and job description for the Property Manager position at KS Properties?
Overview
The Apartment Property Manager manages the apartment community as a complete business unit in order to achieve operational and financial results. They train, supervise and mentor a team of Leasing Consultants and Maintenance staff to uphold the company’s policies for leasing, marketing, accounting, property appearance, and resident customer service.
Responsibilities:
- Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
- Plans and conducts weekly staff meetings.
- Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
- Provides team leadership and focus; holds staff accountable for results.
- Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
- Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
- Schedules staff, plans for vacations and business requirements.
- Oversees/directs local marketing strategy for property; works with corporate Marketing team.
- Stays current on relevant market issues and competitive information.
- Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures.
- Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
- Assists in the preparation of the operational budget.
- Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn’t meet standards.
CUSTOMER SERVICE RESPONSIBILITIES:
- Communicate with residents and prospects in a professional manner.
- Read and/or listen to resident requests/complaints.
- Receive resident complaints in a calm, open, and professional manner.
- Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
Qualifications:
- 3-5 years of experience in property management.
- Local market experience with proven history in customer service, negotiation, and property marketing.
- Certified Property Manager (CPM), Certified Apartment Manager (CAM) certification(s) strongly preferred.
- Yardi experience preferred.
- Attention to detail, organizational, prioritization and multi-tasking skills necessary.
Job Type: Full-time
Pay: $70,000.00 per year
Ability to Commute:
- Overland Park, KS 66223 (Preferred)
Ability to Relocate:
- Overland Park, KS 66223: Relocate before starting work (Preferred)
Work Location: In person
Salary : $70,000