Document Management Associate (Loan Exceptions)

Position Description:
As a Document Management Associate - Loan Exceptions, you will manage loan exceptions, is cross-trained on other areas in the department to act as backup in the event of absence or high work volume, and is able to work independently to complete tasks, using resources, knowledge, and experience to guide decisions. Ideal applicants must learn and demonstrate great skill in using Credit Quest, Xperience and spreadsheets to gather, track and report information.
If you are a self-starter, detail oriented, have a strong ability to meet deadlines, and the ability to self-motivate to complete tasks you may be a good fit for this position. This position is ideal for someone that is willing and able to adapt to any situation and also has solid internal and external customer service abilities and clear communication skills.

We will provide competitive pay, generous group benefits and the chance to prosper in a dynamic environment. This is a full-time position; Monday through Friday, and a Saturday rotation.
Employee benefits include 401k, health, dental and vision insurance and paid time off.

Job Responsibilities:
Manages exceptions on banks current consumer, commercial loan portfolio to include, perfected liens, final title policies and other state and federal filings
Builds good working relationships with title companies, county offices, loan officers and other team members as needed to track and obtain information from them on exceptions
Responsible for working closely with other departments to ensure accurate and complete communication
Maintains Credit Quest and Xperience on the status of exceptions needed, so Officers and other staff can depend on the accuracy of the data in each system
Assumes responsibility for related duties as required or assigned

Knowledge, Skills and Abilities:
High School Graduate or GED required; Associates or undergraduate degree preferred.
An intermediate level of computer proficiency and literacy
Dependability, adaptability, drive and initiative are essential
Solid internal and external customer service abilities and communication skills
Able to make decisions on your own while working as a team
Able to multi-task and make quick decisions
Able to prioritize workload to meet deadlines

Physical Requirements:
Ability to stand for long periods of time
Able to view a computer screen for long periods of time
Must be able to speak and listen clearly both in person and on the phone
Fine visual acuity to read for accuracy
This job may require lifting up to 50 pounds occasionally, 10 pounds frequently

Additional Information:
KS StateBank is an equal opportunity employer. It is the Bank's policy to make employment decisions on the basis of merit and to prohibit discrimination on the basis of race, color, sex, religion, age, national origin, disability, genetic information or any other consideration made unlawful by applicable law. The Bank is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee or supervisor. If you believe you have been subjected to any form of unlawful discrimination, please contact an Executive Officer of the Bank. The Bank will immediately undertake an effective, thorough and objective investigation. If the Bank determines that unlawful discrimination has occurred, effective remedial action will be taken. Appropriate action will also be taken to deter future discrimination. The Bank will not retaliate against you for filing a complaint and will not permit retaliation by management or your co-workers.

INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.