Full-Time Remote Customer Service Representative

KT VIRTUAL OPS
Little Rock, AR Full Time
POSTED ON 2/3/2023 CLOSED ON 11/2/2023

What are the responsibilities and job description for the Full-Time Remote Customer Service Representative position at KT VIRTUAL OPS?

***WE ARE CURRENTLY HIRING IMMEDIATELY***
Position Start Date: 3/18/23 (requires 2-week training before start date)

**This is a 1099 position**

****Warning**** You must complete the entire application to be considered for this position. Even if you attach a resume, you must input your previous work history, etc. Incomplete applications will not be accepted.

Seeking experienced Call Center Representatives for a remote opportunity with promotion after 3 months!!!!
Earn up to $17/hr after only 3 months!! We reward HARD WORK!

***Pay increases greatly depend on metrics and contract placement after completion of initial 3 month contract***

This will be an inbound call center position that will start as a 3-month assignment with the possibility to go perm with the client based on performance. Pay can increase up to $17/hr. Must be able to work a min of 40-hour/ week schedule between 8 am- 12 am ET, 7 days a week. (You will have the opportunity to select the days and times you prefer to work).

You also must be able to work at least 4 hours on the weekend. This can be completed on Saturday and/or Sunday.
Must be able to also work at least 3 hours on Mondays.

For this role, we are seeking skilled and knowledgeable call center individuals who are comfortable interacting and providing account support and troubleshooting to customers, providers, and/or their representatives, fluent in computer navigation and toggling while confidently and compassionately engaging with the caller.

We are interested in candidates who are in search of not just a job, but a career. We are a small but growing company which leaves a lot of room for quick advancement.

Must be able to pass an internet speed of a minimum of 100MBPS and must have access to your router to run an Ethernet cable. Pay Rate: $10.00 - $17.00 per hour. Your pay rate increases after your 3-month probation period end.

This is a work-at-home position that requires excellent self-discipline. We are looking for candidates that can work full-time (at least 40/week.)

We provide all training required.

To succeed in this position, you must:
  • Have a sense of self-discipline
  • Be willing and available to work at least 40 hours a week, EVERY WEEK
  • Be available for training at required times
  • Maintain high metrics by clocking in and working your scheduled times
  • Attend all team meetings
Requirements:
  • A desktop/tower computer with a separate monitor is recommended. ( Dual monitors are preferred)
  • Dual boot machines, Netbooks, and Tablets are prohibited from use. ( all-in-one computers are not compatible with our systems).
  • Internet Connection via Ethernet. Wi-fi is prohibited.
  • Noise Canceling Headset
  • Quiet work area with little to no background noise or distractions.
  • Must pass a background check (no felonies accepted)
  • Drug test MAY be required at any time during servicing
We Offer:
  • Starting pay of $10 an hour and up to $17/hr to those who complete their probation period (3 months).
  • Flexible schedule (the ability to select your hours on the days that you're available.)
  • Bonus pay incentives for high metrics and commitment adherence
  • Reward system that allows you to earn higher pay for specific pay periods (up to $2/hr more!)
  • Bi-weekly Pay
Our Application Phases:
  • Application review
  • Skills assessment (30 minutes)
  • Pre-recorded Video Interview (information will be provided to you if selected for this phase.)
  • One-on One video interview with one of our hiring managers. (You will be provided with a booking link if you are selected for this phase.)
  • Offer Letter (if you are offered a position with us, you will be sent an offer letter via email.)
Work Remotely Yes

Job Type: Full-time

Pay: $10.00 - $17.00 per hour

Job Types: Full-time, Contract

Salary: $10.00 - $17.00 per hour

Benefits:
  • Flexible schedule
  • Work from home
Schedule:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Every weekend
  • Monday to Friday
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Bonus pay
Work Location: Remote

Salary : $17 - $0

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