Job Posting for Kumon Center Lead Assistant (Administrative/Marketing) at Kumon Math and Reading Center of Long Beach Stearns
Position: Center Lead Assistant
The Center Lead Assistant will support the Center Instructor & Director in a variety of instructional and center management tasks. The Lead Assistant would help employees run the day-to-day operations at the tutoring center, be in charge of daily scheduling, conduct new parent orientations, and conduct parent conferences to discuss their child’s progress. They would also be in contact with nearby schools and creating new marketing ideas. Detailed job responsibilities are described below.
Work hours: Mondays - Thursdays
Description:
Administration/Front Desk:
Conduct Parent Orientations and Assessment of child
Conduct Parent Conferences
Answer incoming phone calls
Communicate With students and parents during class-time, addressing student and parental needs, professionally, and quickly
Book Center Appointments
Assist with the enrollment process and preparing student files
Relay messages and Parental concerns to the Instructor in a timely manner
Develop own knowledge of Kumon method and worksheets
Marketing:
Assist with marketing initiatives and retention events (ex: student awards ceremony, social media campaigns, etc.)
Run social media
Contact nearby schools for events, fundraisers, carnivals etc.
Qualifications:
The hired individual must be:
Punctual
Have strong written and verbal communication skills (e.g. phone calls, emails, etc.).
Be customer service minded
Prioritize tasks and perform multiple tasks simultaneously
Have strong follow-up with clients
Have strong recording and reporting skills (notes of any news or changes to share with Director)
Be comfortable with children and adults alike
Be pleasant and patient
Represent the Kumon brand with professionalism and passion
Have basic computer skills and be adaptable to new technology
Be organized, attention to detail
Be able to meet deadlines
Have experience with social media management
Relevant position for those who:
Are able to work day shift hours while pursuing graduate studies
Work Remotely
No
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Schedule:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Tutoring: 1 year (Preferred)
Work Location: In person
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