Roles & Responsibilities
Key Responsibilities
• Printing Services - Receives training in and executes production of automated printing and mailing of billing statements, notices, letters, and other communication pieces under supervision. Typically produces work within the print or mail side of the operation but is limited in both. Assists in executing internal orders for printing and finishing services; learns and uses various software, hardware, and machinery to produce reports, presentations, documents, and other communication in digital or print media. Receives guidance from senior colleagues or lead concerning paper, binding, and other options to meet customer needs. Finished work is inspected by senior colleague or lead to ensure quality and customer satisfaction. Follows all quality control processes and procedures to ensure compliance with Quality Management System (QMS), FERC, NERC, OPUC and SOX requirements.
• Equipment and Supplies - Performs routine hardware maintenance under supervision. Places service calls for hardware and software as required and keeps accurate logs of system downtime and vendor resolution. Monitors and maintains onsite inventory and stock of printing materials and supplies. Team Support Supports production team to ensure daily schedules and production goals are met; fill in as needed to ensure production needs are met. Follows all safety procedures and escalates issues as appropriate.
Schedule/Attendance
Physical Capabilities
Minimum Qualifications
Functional Competencies
• Basic knowledge and skills in using/operating automated printing applications and equipment, e.g., cut-sheet and continuous-feed production printing solutions, mail-inserting equipment, bindery, engraving and ink jetting solutions, as well as the associated software for each.
• Basic knowledge of printing and mailing industry practices.
• Basic analytical thinking skills.
• Working focus on customers.
• Basic decision-making skills.
• Working interpersonal skills.
• Basic problem-solving skills.
• Working written/oral communication skills.
Job Type: Full-time
Pay: $16.42 per hour
Benefits:
Application Question(s):
Education:
Experience:
Ability to Commute:
Work Location: In person
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