DSM Program Manager

At kW we’re proud of our passionate, creative, fun, and diverse team, and it is important to us that we continue to find new team members that share the values that make our company an awesome place to work. As a private, independent firm, we treat every project as an opportunity to be trusted partners with our clients – showcasing our expertise, further refining our craft, and strengthening our reputation by delivering results. We aim to enjoy ourselves while making a difference for our people and our planet.

As a Demand Side Management (DSM) Program Manager you will provide administrative and managerial support for energy efficiency programs that kW Engineering administers and implements on behalf of Rocky Mountain Power in Utah, Southeast Idaho and Western Wyoming. You will be responsible for a pay-for-performance multi-million-dollar contract and must ensure that we meet our contractual energy savings targets while focusing on ensuring that participants in the program receive exceptional customer service. You will manage and coordinate the work of a team of engineers who will be responsible for energy analysis and technical deliverables. As a Program Manager your input and collaboration will be critical as we develop responses to RFPs, RFQs and RFIs in support of our expanding business.

Our ideal candidate will be responsive to time-sensitive and deadline-driven efforts, flexible in meeting multiple priorities, and able to thrive in a fast-paced environment. This position demands a willingness to quickly learn the energy engineering industry, excellent communication skills, attention to detail, and creativity.

Key Responsibilities

Program Management

Serve as a Program Manager to deliver DSM programs focused on the commercial sector. Responsible for overseeing all aspects of DSM program performance, which includes financial management, contract deliverables, strategic planning, quality assurance, and operational effectiveness.

Oversee facilitation of rebate/incentive project approval. Identify and implement process improvement opportunities. Ensure all applications meet program and quality standards.

Serve as the primary point of contact for delivery of DSM program to utility customer base. Ensure that customer service KPIs (JD Power, MASTIO) are met.

Interface directly with clients and vendors to help build and maintain relationships.

Present at local industry association chapters to promote participation in DSM programs.

Identify and develop new opportunities, collaborate on proposals and develop new business with new and existing clients.

Manage workload of project engineering teams to conduct site visits, engineering analysis and reports.

Maintain utility client project database.

Lead, manager, inspire and mentor staff.

Perform other duties as needed.
What you Need

Bachelor's degree in Engineering, Business, Marketing or related field preferred or equivalent education/work experience.

5 years of experience with utility DSM Program management or working in the industry.

Firm understanding of procurement best practices and contract administration.

Proficient in developing/or implementing data collection, tracking, and reporting processes (i.e. Customer relationship management (CRM) efforts.

Excellent written and verbal communication skills.

Exceptional organizational skills and attention to detail.

Ability to work in a team and manage multiple projects simultaneously.

Strong analytical and problem-solving skills.

Advanced proficiency in Microsoft Office Suite. Knowledge of creating and managing styles in Word preferred.

Skilled in persistent follow-up to ensure tasks are completed on time.

Ability to work independently, prioritize tasks, and meet tight deadlines in a professional manner.

Open to learning and embracing new challenges.

Knowledge of energy engineering, sustainable practices, A&E, construction industry terminology is a plus.
interested in a green career?

Email your resume with cover letter to careers@kw-engineering.com and note the open position and location in your subject.

Competitive salary

Significant opportunity for growth/internal promotion

Group health insurance

Generous vacation and sick leave

Flexible work hours

401(k) matching

Educational assistance

Emphasis on work/life integration