Director of Operations

Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages the front-line supervisors at property to ensure that the operation of the building is running to the expectation and standards of the client and KWPMC.
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production.
• Ensures fixed assets are preserved.
• Initiates recommendations on purchases of new equipment and improvements to the property.
• Develops, monitors, and reports on operating costs within functional areas.
• Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same.
• Advises General Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc.
• Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner.
• Manages budget and controls expenses effectively.
• Hires, trains, develops and appraises staff effectively.
• Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
• Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.

Competencies

Business Acumen.

Change Agent.

Collaboration Skills.

Communication Proficiency.

Decision Making.

Initiative.

Leadership.

Problem Solving/Analysis.

Results Driven.

Supervisory Responsibility; This position is directly responsible for leading managers of the division and indirectly responsible for all employees with in the division.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is an exempt full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:30 p.m. This position regularly requires long hours and frequent weekend work.

Travel

Some travel within the geographical area may be required.

Required Education and Experience

Bachelor’s degree (BS/BA) in business administration or related field.

7 or more years of experience related position

5 years working in hospitality or community association environment

Knowledge of human resources laws and regulations, and employee relations skills.

Expert knowledge with computer programs; MS Office Suite

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.