Senior Manager Patients Operations, Patient Coordination

Kyverna Therapeutics is a clinical-stage cell therapy company with the mission of engineering a new class of therapies for autoimmune diseases. The Kyverna therapeutic platform combines advanced T cell engineering and synthetic biology technologies to suppress and eliminate the autoreactive immune cells at the origin of autoimmune and inflammatory diseases. Be at the forefront of cell therapy innovation by joining scientists, industry veterans and healthcare visionaries and help transform how autoimmune diseases are treated.

Kyverna is recruiting a highly motivated Senior Manager of Patient Operations responsible for the Coordination of the Patient Journey including Planning and Scheduling for all patient scheduled activities from leukapheresis to administration of the cell product. The ideal candidate will contribute to our goals of navigating what’s next in synthetic biology, immunology and cell engineering while living our core values: Bring Intellectual Rigor, Elevate Each Other, and Stay True To Why.

The Senior Manager, Patient Operations will be responsible for the planning and integration of trial-specific scheduled activities involving patient visits and procedures from cell collection through cell product administration as the program requires. This role will collaborate closely with all stakeholders along the patient’s journey, including Medical, Clinical Operations, Supply Planning and Scheduling, Logistics, Manufacturing and the Clinical Sites to ensure robust communication of dates, proposed changes to the schedule, and status. Provides strategic input to planning, forecasting and monitoring of patient involvement and visits to ensure seamless connection from initial visit to treatment.

• Manages the interface of the clinical site regarding scheduling and coordination of cell collection, and receipt of cell product at the clinical site for administration.
• Collects, Manages and communicates the plan and forecast for patient visits associated with the studies in conjunction with supply planning and clinical program plans.
• Ensures the clinical site has processes and is trained on trial-specific requirements for Cell Product receipt, storage, reconciliation, and Chain-of-Identity confirmation according to Kyverna established requirements.
• Ensures the clinical site has the required equipment for product handling and administration, and that any alternatives are endorsed for use by Kyverna Therapeutics.
• Works with the clinical site and the apheresis center to establish and manage updates to trial-specific scheduling and communicates with Kyverna medical team members and clinical site the initiation points for pre-administration activities.
• For cell collection: Ensures timing and completion of screening, IDM testing, apheresis scheduling.
• For cell administration: Ensures timing and communication to stakeholders of washout start, lymphodepletion start, any re-screening start.
• Manages, Communicates, and Assesses impact to overall schedule of changes to patient visits (screening, apheresis, lymphodepletion, etc.)
• In collaboration with Kyverna Medical, Clinical Operations and the clinical sites, communicate requested changes in the schedule and work with Supply Chain and Logistics to confirm that proposed changes can be accommodated.
• Communicates issues that impact the patient-related scheduling to the relevant stakeholders and actively contributes to the resolution (e.g. patient criteria that needs Technical Operations to assess impact to overall process, or Technical issue that needs Medical Director to assess impact to patient).
• Coordinates the communication of patient status and delivery of data/results to ensure seamless progression of the process.
• Acts as emergency contact for clinical sites during the preparation for administration of the cell product and addresses and escalates any issues that may arise.
• Compiles and maintains a FAQ for the collection and administration processes and requirements.
• Provides strategic input into improving the operations associated with the patient and trial-specific activities.
• Collaborate with stakeholders to ensure robust management and seamless integration of the patient-scheduled visits with the rest of the patient journey, from cell collection through receipt of cell product for administration.

• Bachelor’s Degree in life sciences field with minimum 10 years of experience in a regulated environment either hospital or pharmaceutical/biotech or apheresis and/or cell therapy operations management
• Experience working in Cell Therapy, Apheresis or Stem Cell Transplant programs essential.
• Experience working in Patient Operations in a cell or gene therapy environment required.
• Independently motivated, detail oriented and good problem-solving ability.
• Externally focused and customer-centric mindset.
• Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders.
• Domestic travel required, approximately 25% - 35% including to sites for site qualification and training visits, as well as routine visits as needed. Some international travel may also be required but be infrequent.
• Excellent verbal, written and presentation skills and effectively communicate with all levels of management.
• Demonstrated expertise in critical thinking, influence, negotiation, problem solving, strategic thinking and leadership in a matrix environment.
• Demonstrated strong leadership capability with ability to make and act on decisions while balancing speed, quality, and risk.
• Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives.
• Ability to work in a matrix environment and build strong relationships by being transparent, reliable, and delivering on commitments. Self-starter works effectively in teams.

The base salary range for candidates residing in California for this position is  $1450,000 USD to $180,000 USD annually. This salary range is an estimate of what we reasonably expect to pay for this posted position, and the actual salary may vary based on various factors, including without limitation individual education, relevant experience, tenure, skills and abilities, geographic location, as well as internal equity and alignment with market data.   This position is also eligible for bonus, benefits, and participation in Company’s stock option plan.

Kyverna is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Kyverna is committed to the principle of equal employment opportunity for all employees and does not discriminate on the basis of race, religion, color, sex, gender identify, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other legally protected status. EOE/AA/Vets