What are the responsibilities and job description for the Medical lab Technician position at KYYBA?
Job Description
Prior medical device implementation or lab technician experience
Skills: Prior medical device and lab tech skills
Education: HS Diploma, Assoc Degree Preferred
Duties: Ability to provide limited customer and technical support on devices for customer use and product training. Includes some troubleshooting and device programming
Good “soft skills” are a must as this is a Customer facing phone support role
Local candidates preferred
Others will be considered with prior experience with Abbott diagnostic laboratory equipment
Bachelors Degree in Medical Technology or equivalent science degree
Associate degree with 2-3 years lab experience will be considered
High School diploma is NOT sufficient
2-3 years’ experience in a medical laboratory, hospital laboratory preferred
Lab experience in a classroom setting is NOT equivalent
Technical Call Center Representatives
Answer phone calls to our busy Technical Call Center
Serve as a first point of contact for our Customers
Provide remote technical support for highly complex diagnostic products, instruments and assays
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Kyyba is an Equal Opportunity Employer
Benefits:
Major Medical Coverage, including dental and vision
401k
Term life
Short-term disability
Long-term disability
Pre-paid legal plan
Identity theft plan
Medical and dependent FSA
HSA
Paid time off
Paid holidays
Opportunity for advancement
SELECT AWARDS
•\tAn INC 5000 company for 10 years
•\tCorp! Michigan Economic Bright Spots
•\tCrain’s Detroit Business Top Staffing Service Companies in Detroit
•\tTechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
•\tBest of MichBusiness winner in HR Wizards & Partnerships
•\tMetro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
•\t101 Best & Brightest Companies to Work for in Michigan
Work Hours: M - F
Company Description
