TITLE: Quality Assurance Specialist
REPORTS TO: Quality Assurance Manager
SUMMARY: Maintains quality standards for produce and directs the efforts for L&M with its suppliers and affiliates in achieving these levels; works closely with QA Manager and sales to assure proper product quality, accurate response to customer requirements, and recommends distributors from which to purchase product.
RESPONSIBILITIES:
- Hand selects product for orders at outside facilities
- Assists sales in finding additional sources for product
- Leads trucks and bobtails to outside locations for loading
- Expedites the loading process by assisting with getting dock space and getting accurate info to dispatch personnel
- Confirms bill of ladings from outside suppliers
- Alert QA Manager to supply situation - distributors that have excess product or that are short
- Recognize and forward information on exceptional packs to QA Manager
- Helps QA Manager to maintain a comprehensive database on what product and quality is available from which distributors on all items
- Some travel required
KNOWLEDGE / SKILLS / ABILITIES:
- Fluency in English and Spanish, written and spoken, required
- Strong, positive communication skills
- Knowledgeable and current in customer standards and regulations
- Detail-oriented self-starter
- Extensive product knowledge
- Personal transportation, insurance, and valid Driver’s License required
- Valid Commercial Driver’s License preferred
- Good knowledge of MS Office, especially Excel
EDUCATION / EXPERIENCE:
- High school diploma, or equivalent, preferred
- Three or more years fresh produce quality assurance experience required
- Specific commodity experience preferred
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is often exposed to outdoor weather conditions
- The noise level in the work environment is usually moderate but could be loud if outdoors
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee may occasionally need to lift and / or move up to 50 pounds
- Specific vision abilities required by this job include close vision and ability to adjust focus
- While performing the duties of this job, the employee regularly sits; uses hands to finger, handle, or feel; and talks or hears
- The employee would frequently reach with hands and arms
- The employee must stand and walk often
Core Competencies and Behaviors
Team Oriented
- Works cooperatively and collaboratively with others
- Is open, not defensive and easy to approach
- Earns the confidence, trust and respect of others
Communication
- Communicates in an open and honest way
- Builds consensus – solicits input and discusses options with people affected before making decision
- Keeps others informed, communicates expectations and shares information
- Listens actively and understands others views and needs
Values Driven
- Supports, promotes and models the values of L&M (Service, Integrity and Relationships)
- Balances entrepreneurial spirit with the needs of others and the vision of the company
- Shows a strong work ethic and commitment to L&M
Customer Focus
- Treats customers as business partners
- Listens actively to external and internal customers
- Constantly looks for better ways to service customers
Job Type: Full-time
Pay: $35,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- Assembly line
- Food Processing Plant
- In-person
- Warehouse
Willingness to travel:
Work Location: In person