BDC Administrator

Dealership: L0418 Suburban Cadillac of Plymouth Suburban Cadillac of Plymouth- BDC Administrator Do you want more than a job, but a career? How would you like to work for the #1 largest dealership group in the entire country? How about industry leading benefits for you and your family that smaller groups may not offer?  If this all sounds great and you are reliable, motivated, and accountable, then apply now and jumpstart your career in Automotive industry working with the best! Are you reliable, driven, career oriented and customer service expert? Do you have what it takes to be a MVP for a winning team of over 400 dealerships worldwide!  If you are looking for an opportunity to work for a company that can offer you more, come join our amazing team! We are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun!  Responsibilities: The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership. Gather accurate customer information to create a database for continual follow-up and retention Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions. Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention. Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers. Qualifications: Ability to present information in a clear and professional manner. Ability to manage one’s own time effectively. Ability to type efficiently. Basic & phone computer skills. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!