What are the responsibilities and job description for the Information Technology Intern D (Melbourne, FL) position at L3Harris Technologies?
Description:
Job Title: Infromation Technology Intern D (Melbourne, FL)
Job ID :CHQ20210501-54669
Job Location: Melbourne, FL
Job Description:
Provide technical support, training, and incident resolution/restoration to the employee community and their desktop/laptop to ensure optimum job efficiency and productivity. Continuously and consistently provide excellent customer service in an accurate, effective and timely manner to create a pleasant end user experience.
Job Duties:
- Prioritize, maintain and resolve employee requests while meeting Service Level Agreements.
- Manage the inventory of software and hardware materials.
- Prepare, configure, and deploy desktop computer systems including imaging computers and maintaining image library.
- Ensure ongoing usability of desktop computers, peripheral equipment and software within established company standards and guidelines while ensuring optimum equipment performance and longevity.
- Work with vendors when necessary to resolve technical problems with hardware and software.
- Performs basic system administration duties including OS patching and upgrades, system and hardware diagnostics, and other activities to Ensure optimal health and performance of our desktop environments.
Minimum Qualifications:
- Rising Junior or Senior
- Prioritize, maintain and resolve employee requests while meeting Service Level Agreements.
- Manage the inventory of software and hardware materials.
- Prepare, configure, and deploy desktop computer systems including imaging computers and maintaining image library.
- Ensure ongoing usability of desktop computers, peripheral equipment and software within established company standards and guidelines while ensuring optimum equipment performance and longevity.
- Work with vendors when necessary to resolve technical problems with hardware and software.
- Performs basic system administration duties including OS patching and upgrades, system and hardware diagnostics, and other activities to Ensure optimal health and performance of our desktop environments.
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