Senior UX Designer

Labcorp Diagnostics, Labcorp
Durham, NC Full Time
POSTED ON 5/22/2023 CLOSED ON 10/27/2023

What are the responsibilities and job description for the Senior UX Designer position at Labcorp Diagnostics, Labcorp?

Labcorp is a leading World Healthcare Diagnostics & Global Life Sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, Labcorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster, and uses technology to improve the delivery of care. Labcorp serves a broad range of customers, including managed care organizations, biopharmaceutical companies, governmental agencies, physicians and other healthcare providers, hospitals and health systems, employers, patients and consumers, contract research organizations, food and nutritional companies, and independent clinical laboratories.

We are seeking a Senior UX Designer to work alongside the design, development and product teams to deliver delightful user experiences that drive measurable business impact. Designing brand-defining experiences based on user needs for a range of internal-facing products and services. This position collaborates with project teams and engineering to be the voice of the user and to define the next generation of our digital solutions.

Principal Responsibilities:

  • Design modern and efficient single page applications that address unique user challenges and workflows that support our customer experience.

  • Proactively push our design practice and approach forward by nurturing new ideas from concept to execution along with your creative peers

  • Foster a healthy culture of design criticism and learning by having an active voice in cross-functional design reviews.

  • Interact with Product owners and business leaders to understand business needs

  • Leverage existing data and customer trends to inform UX recommendations

  • Analyze user insight research and usability activities to understand existing challenges, inform strategic and creative direction—including user research, user testing and customer journey mapping—to make strategic recommendations that will advance our experiences

  • Create wireframes and prototypes, lead user testing exercises and document UX design recommendations

  • Contribute to presentations, delivering strategic UX recommendations with confidence and conviction

  • Work closely with the technical team to implement UI solutions and ensure the technology executes on the vision and requirements

  • Evaluate and identify UX improvements within existing products/platforms and provide design solutions

  • Execute in a fast-paced and highly fluid environment while continually striving to iterate on and improve the creative process.

Job Qualifications:

  • Strong portfolio demonstrating experience leading and delivering comprehensive and elegant end-to-end solutions within a complex business environment, similar to, if not within, the healthcare or insurance services industry

  • Hands-on experience guiding team members and stakeholders through your vision and UX strategies

  • Ability to clearly articulate goals and UX decisions and know how to use data and research to back up your work.

  • Ability to interpret, translate, and extend existing brand guidelines in the context of developing creative assets.

  • Experience working in ad agency or corporate environment and highly knowledgeable about new and emerging digital technologies and trends

  • Demonstrated ability to produce UX Design work and present design solutions based on business strategy and user needs

  • Experience leading user testing and prototyping

  • Working knowledge of UX tools such as, Sketch, Figma, Adobe and UserZoom

  • Strengths: User-centered design, UI design, and visual design, communication

  • Front-end development skills are a plus

  • Ability to work independently, under tight deadlines and manage multiple task

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement. 

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