What are the responsibilities and job description for the PSC Site Coordinator position at Labcorp?
Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with Labcorp.
As a Phlebotomy Site Supervisor you will lead a small team of Phlebotomists and Intake Reps. You will manage and oversee all aspects of our LabCorp patient service center(s). This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
Work Schedule: Monday - Friday 6:15am-2:45pm, additional days and hours may be required
Location: 399 E HIghland Ave. Suite 51, San Bernardino, CA 92404
Responsibilities:
- Supervise a team of (4 ) phlebotomists working in Patient Service Center
- Manage patient flow, wait times, and inventory levels and information logs
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
This position requires you to be fully vaccinated against COVID-19. Subject to applicable law, all prospective hires will need to provide proof of being fully vaccinated for COVID-19 or qualify for medical or religious accommodations.
- Must have valid California issued Phlebotomy License or have an application for Phlebotomy License filed with California Department of Health at time of hire
- 1-3 years of previous experience as a phlebotomist
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record if applicable
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
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