What are the responsibilities and job description for the Strategic Client Exec position at Labcorp?
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
POSITION PROFILE
The Strategic Client Executive is a strategic account management role that will have significant interaction with Sr. VP level executives within assigned account base. This role works with (up to 5) clients to build account strategy aligned with industry strategy working directly with Partner Executive and Industry Strategist.
JOB DUTIES AND RESPONSIBILITIES
- Cultivate and expand client relationship with VP level executives.
- Gain sound understanding of clients’ business challenges and goals by conducting effective client engagements.
- Lead business planning process in partnership with the client with a specific focus on account level planning.
- Build 12-18 month roadmap at account level aligned with industry roadmap.
- Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services.
- Proactively engages and aligns additional sales, operations and SME resources aligned to client initiatives.
- Brings thought leadership to the client engagement and uses collaboration to build trust, confidence and influence.
- Clearly articulates Ricoh’s position in the industry and value to the client.
- Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities.
- Strives to understand and manage the customer's approval process through sponsors.
- Meet or exceed revenue and gross profit expectations.
- Leverages CRM to enter/track all sales data and activities daily.
- Performs other duties as assigned.
