Technology Specialist

JOB DESCRIPTION


Job Title: TECHNOLOGY SPECIALIST

Qualifications

• High School Diploma
• Two years college or equivalent school training
• Minimum of three years of work experience in computer repairs
• Demonstrated aptitude or competence for assigned responsibilities
• Required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job

conditions. Specific skills required to satisfactorily perform the functions of the job include: operating a computer and software diagnostic tools ; basic electronic and electrical theory and power requirements of microcomputer equipment; correct English usage, grammar, spelling punctuation and

• Targeted job related education that meets organization’s prerequisite requirements.
• Job related experience with increasing levels of responsibility is desired.
• Perform physical demands requiring frequent lifting, carrying, transferring, or pushing of objects weighing at least 40 lbs. Physical demands may also include walking and standing to a significant degree, kneeling, stooping, balancing, crouching, reaching, grasping, head and neck movement, and movement across mid-line. Generally the job (requires 30% sitting, 40% walking and 30% standing)
• The job is performed under minimal temperature variations and some hazardous conditions
• Utilization of some resources from other work units is often required to perform the job's functions.
• To review and interpret highly technical information, write technical materials, and /or speak persuasively to implement desired actions; features and use of standard operating, productivity, internet and educational software for Windows environments; networking resources in an educational computer lab environment basic concepts and operations of a local area network
• Basic electronic and electrical theory and power requirements of microcomputer equipment; correct English usage, grammar, spelling punctuation and vocabulary; and record-keeping techniques

Reports to: IT MANAGER

Salary Schedule: DLIT Job Category: 4326

Specific Job Duties

(1) Troubleshoot technology issues related to desktop and laptop computers and peripherals, Chromebooks, printers and interactive panels.
(2) Assists with the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices.
(3) Install and update software and applications on endpoints.
(4) Supports faculty members utilizing information technology in support of teaching and learning.
(5) Establish an efficient and effective system of routine maintenance and preventative care of technology assets
(6) Create and maintain documentation and instructions on how to address common issues.
(7) Maintains and updates asset inventory system
(8) Assists STAs with problems or duties. This will require travel to multiple district sites as needed.
(9) Assist with interviewing and training newly hired STAs. New STAs will shadow Technology Specialists for a few weeks to study and learn how to address issues before being independently assigned to schools.
(10) Identify topics and develop training materials for periodic professional development.
(11) Assists with the implementation of technology projects with moderate scope and impact, as directed by the IT Manager.
(12) Assists with the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and network updates.
(13) Working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others
(14) Performs all other duties as assigned by the IT Manager or Superintendent.

Professional Attitude and Conduct

(1) Establishes and maintains appropriate respectful, harmonious relationship with administration, school faculty, other employees, students, vendors, and the general public
(2) "Observes professional ethics as prescribed by the employee's profession/craft and in accordance with state law and board policy (GAl Solicitations, GAIB Solicitations of Staff Members, GAJ, Gifts)"
(3) Adheres to Board policy, administrative rules and regulations
(4) Seeks, shares, and respects ideas of others
(5) Exhibits a caring, positive attitude towards others
(6) "Maintains the confidentiality of all School Board business by refraining from accessing discussing or disclosing anything outside the scope of employment unless authorized by immediate supervisor"
(7) Participates in professional growth activities, such as participation in seminars, conferences, workshops for improvement of knowledge and skills relating to best practices in the use of supplies, tools or equipment, and methods of operation
(8) Participates in professional activities on a local, state, and national level in assigned areas (include for appropriate personnel)

Communication