What are the responsibilities and job description for the Front desk agent position at Lafrance Hospitality?
If you are passionate about hospitality and delivering exceptional guest experiences, we have the perfect opportunity for you! Join the team at Hampton by Hilton Plymouth, MA as a Full Time Front Desk Agent .
In this role, you will be the first point of contact for our guests, ensuring that they receive a warm welcome and excellent service throughout their stay.
You will handle check-ins and check-outs, process payments, and assist guests with any inquiries or requests they may have.
Our ideal candidate is friendly, customer-focused, and has a strong attention to detail.
Come to the Hampton by Hilton, Plymouth, MA and be apart of a great team!
We also have DailyPay, which allows you to get paid any day you prefer.
And if you refer someone to join our team, you could earn up to $500!
Pay : $17 Per Hour
Working Hours : Full Time
Shifts : 3-11
Keywords : front desk, front desk agent, hotel, hotel worker, hospitality
Responsibilities :
- Greet guests with a warm and welcoming attitude
- Process payments and maintain accurate records
- Respond to guest inquiries and provide helpful information
- Resolve guest issues promptly and professionally
- Assist with other front desk duties as needed
Requirements
- Prior customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy
- Flexibility to work shifts including evenings, weekends, and holidays
- Previous hotel experience is a plus
Benefits
- Brand Wide Room Discounts
- Company Wide Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Last updated : 2024-07-28
Salary : $17
