Information Systems Intern

*Spring/Summer 2023 Internship Period: 05/15/2023 - 08/18/2023 Job Summary: The role of the Information Systems Intern is to assist the IS staff with keeping the network computing systems operating efficiently and assures that computing standards are implemented and enforced. Extends IS support services to staff and members both in person and remotely. Performs operational tasks directly related to the credit union’s PC equipment and account processing system. Responsibilities: Installs, supports, and assists with managing software and hardware devices (including inventory management/tracking and licensing). Consults with IS management and other personnel to assure that IS standards for control, security, and data recoverability are understood and followed. Coordinates with other IS staff to assure that appropriate IS computing standards are implemented and maintained. Assists with managing software upgrades to assure compliance with standards and control procedures. Participates in team and individual projects including new location setups. Collaborates with IS network systems staff to support the following computing components: PC/LAN workstations, WAN communications links, printers, telephone equipment, and peripheral devices. Provides helpdesk support to LMCU personnel. Preferred Education & Experience: Experience in PC usage and hardware/software support, Active Directory, DNS, PC imaging software, and helpdesk ticketing systems helpful. Knowledge of current Windows OS experience preferred. Some physical work is required, must be able to lift 50-100 lbs. Ability to diagnose problems over a WAN in remote locations. Ability to maintain confidentiality. Excellent written and verbal communication skills. Ability to perform multiple tasks at one time and is very detail-oriented. 3.0 GPA or greater. College student at freshmen, sophomore, junior, senior or master level status or a recent college graduate within the last 3 months with a focus in Computer Information Systems or a related business field. Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union!