Area General Manager

The Company

LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.

We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.

Live Safety ● Serve With Passion● Innovate Relentlessly ● Engage With Integrity

Build Community ● Be Accountable

Position Summary

The Area General Manager (AGM) focuses on building operations expertise and improving operations performance in assigned collection/hauling divisions within the Area. The AGM works with field operations leaders and teammates to ensure durability of standards and processes; this leader plays an essential role in building the capability of the field teams to consistently execute on LRS business plans and budgets and ensure the best experience for the Company’s customers.

Reports To: Chief Operating Officer

Primary Responsibilities:

Organizational Leadership

• Develop and execute strategic plans for growth in business volume, profitability, and cash flow.

• Champion and support all LRS safety programs and safe operating practices. Work closely with the Area Safety team to support Company safety initiatives.

• Build and sustain strong business relationships at all levels within the organization and with our customer leaders.

• Lead and manage change initiatives within the business unit to support company goals and drive performance results.

Operations Management

• Improve operational performance for all collection lines of business (commercial, industrial, residential, and portable services) by implementing processes to optimize services, costs, and risk reduction.
• Demonstrate commitment to Company standards and best practice operating procedures.

• Lead the continuous improvement strategies for operations and safety.
• Collaborate with local site leadership to identify issues, lead root cause analyses, and develop remedial action plans. Provide targeted expertise to lead on-site activities to address cultural, process or operational challenges.

Financial Management

• Be accountable for the full Profit & Loss of the business unit.
• Ensure that the General Managers meet all their financial performance objectives through the development and implementation of sound budgets; manage variances effectively without compromising customer service and hold managers accountable for attaining financial goals.

People & Talent Management

• Coach General Managers, Operations Managers and Supervisors in setting priorities to achieve organizational goals.
• Develop talent and build high performing teams, both managers and individual contributors.
• Work with HR to hire, train, and mentor managers and staff; build Business Unit talent and succession planning.

• Conduct quarterly and annual performance reviews for all direct reports.

• Develop the management team through coaching, development programs and exposure and involvement in operations initiatives.
• Create a workplace culture that sustains employee engagement, commitment, and retention.

Revenue Growth & Market Development

• Develop positive working relationships with community groups and municipalities.
• Actively participate in LRS community engagement efforts.
• Work closely with the field Sales organization to drive new business growth and renew existing business.
• Build and maintain relationships with key customers in the market.

Skills and Qualifications:

• Financial acumen and P&L management experience.
• Effective and compelling leadership skills.
• Strong communication skills; able to relate to all levels in the organization.
• Operational knowledge.
• Excellent planning and organizational skills, with deep attention to detail.

• Data driven approach and comfortable working with Excel.

Requirements:

• Bachelor’s degree (related work experience will be considered).
• 10 years of operations experience, preferably in the waste industry.
• 5 years of experience managing teams.

Physical Demands / Environmental Factors

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Occasionally required to stand and walk
• Must frequently lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
• Occasional local travel required

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.