Pool Supervisor

Department: Recreation

Reports To: Director of Recreation and Wellness or Recreation Manager

Salary: $18-$19.50/hour, commensurate with experience

Position Summary: Under the Direction of the Aquatics Program Coordinator, the pool Supervisor oversees the performance of the Lifeguard and Pool Support staff, communicates organizational needs, provides guidance, support and coordination of daily operation and activities Lakeside Pool. Activities include, but are not limited to, swimming lessons, staff scheduling, and special events. The supervisor is responsible for the cleanliness and maintenance of the pool facilities and grounds. This position is the primary liaison between seasonal pool staff, the Director of Recreation and Wellness, the Recreation Manager/ Aquatics Program Coordinator and Chief Operating Officer.

About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing mind, body and spirit for 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. Join our team this year to help Lakeside celebrate its 150th Anniversary. For more information, visit lakesideohio.com/employment.

Essential Duties & Responsibilities:

Support the mission of Lakeside Chautauqua and a culture of belonging at the Grindley Aquatics and Wellness Campus

Supervise all department staff and coordinates staff schedules to support open swim hours, programs, lessons, and events.

Perform required chemical checks and collaborates with CPO to correct imbalances

Coordinate a minimum of 2 hours of safety training and rescue drills every 30 days for all lifeguard staff, tracks lifeguards 300-yard weekly swim, and maintains all lifeguard standards

Ensure that all certifications for employees are current and on file in the main office

Maintain staff rotations and break periods and provides additional lifeguard surveillance as needed

Ensure a safe facility and atmosphere for all guests and employees of the pool

Maintain required signs stating safety rules, swimming hours, and regulations

Organize and supervise daily/regular cleaning and maintenance of entire pool area including restrooms, deck and surrounding grounds

Oversee that all Lakeside Chautauqua, Departmental, and Pool Facilities Rules and Regulations are adhered to

Works to ensure all facilities and equipment are clean, organized and in good working condition and communicates immediately any facility maintenance, equipment needs or work orders

Manage effectively all emergencies and First Aid situations

Review and sign off on all incident reports and submit to HR within the same day

Coordinate and ensure that all scheduling of lessons, programs, events, etc. is done accurately and efficiently

Oversee daily operations, programs, special events, including lessons and special groups programming

Complete and maintain accurate participant information for all programs

File accurate financial records of all fees collected for classes and special events

Manage cash drawer and reconcile daily and follows Lakeside daily deposit procedure.

Communicate all weather and emergency related closures to Director of Recreation and Wellness

Ensure customer relations and satisfaction are of highest priority and works to resolve all related issues tactfully, effectively, in a timely manner.

Provide excellent customer service to ensure high quality experience, encourage repeat visitors and community participation in Aquatics programs and events

Collaborate with Maintenance in coordinating opening and closing tasks each season

Other duties as assigned by Director of Recreation and Wellness or Recreation Manager

Qualifications:

College aged student or older with 3 years related experience or training preferred

Must have current Amercian Red Cross Lifeguard, First Aid and CPR PRO certificate

Knowledge and experience in staff supervision and/or pool management operation preferred.

Swim Instructor or coaching experience preferred

Proficient in Microsoft office software

Strong ability to motivate and lead staff and students

Excellent organizational, analytical, and problem-solving skills.

Exceptional communication and customer service skills

How to Apply:

Please submit Lifeguard Training Certificate of Completion.

Lakeside Chautauqua is an equal opportunity employer.

Environment & Physical Demands:

The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of the operation or residents and guests of the property.

Reasoning Ability: Ability to solve practical problems d deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance. Specific vision, depth perception, and ability to adjust focus are required. Must be able to lift heavy equipment and material up to 50 pounds with assistance. Must be able to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.