Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.
Duties:
- Assist customers with inquiries, product information, and order placement
- Handle customer complaints or concerns with empathy and professionalism
- Provide accurate and timely information regarding product availability, pricing, and promotions
- Process transactions using the point-of-sale (POS) system or cash register
- Maintain a clean and organized work area
- Collaborate with team members to ensure customer satisfaction
- Upsell products or services to maximize sales opportunities
Experience:
- Previous experience in customer service, retail sales, or related field preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Basic math skills for handling cash transactions and providing accurate change
- Familiarity with electronic devices and technology is a plus
We offer competitive pay, flexible scheduling, and opportunities for career growth within our company. If you are passionate about delivering exceptional customer service and have the skills required for this role, we would love to hear from you. Apply today to join our dynamic team of Customer Service Representatives!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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