Salary Job Openings

Front Desk Agent

Lakewoods Resort
Cable, WI Part Time | Full Time | Temporary | Other | Contractor
POSTED ON 4/24/2024

Overview:

We are seeking a Front Desk Agent to join our team in providing exceptional customer service at our hotel. The ideal candidate will have a passion for hospitality and guest relations, ensuring a pleasant experience for all visitors.

Duties:

- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide information about hotel services, amenities, and local attractions
- Operate phone systems and manage reservations
- Perform night audit duties as needed
- Maintain a tidy and organized front desk area

Requirements:

- Previous experience in a hotel or hospitality setting is preferred
- Proficiency in multilingual communication is a plus
- Knowledge of front desk operations and hotel management software
- Familiarity with night audit procedures is advantageous
- Excellent phone etiquette and customer service skills
- Ability to handle various guest situations with tact and diplomacy

Join our team as a Front Desk Agent to be part of a dynamic hospitality environment where your skills in customer service and hotel management can shine.

Job Types: Full-time, Part-time, Temporary, Contract, Seasonal

Pay: $15.00 - $20.68 per hour

Benefits:

  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Food provided
  • Free parking
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift

Work setting:

  • In-person
  • Resort

Work Location: In person

Salary.com Estimation for Front Desk Agent in Cable, WI
$26,897 to $35,529
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