What are the responsibilities and job description for the Technical Support Specialist position at Lalezary Law Firm, LLP?
This candidate must be familiar with Tier 1 IT Tickets. We are seeking an administrative addition to our team! We have a great office work environment, with a emphasis on growth and opportunity.
Job Title: In-Office Technical Support
Type of Position: Full Time
Hours: Monday - Friday 9-6pm
This is an in-office position.
About Us:
Led by Shawn and Shervin Lalezary, the Law Brothers represent California’s injured and have recovered more than $200 Million for their clients over the years. With offices throughout the state, the Law Brothers, employ a team of skilled personal injury professionals, and work with a large network of California’s trusted legal support staff, medical experts, and accident reconstruction specialists to provide exceptional service to our clients.
Responsibilities:
- Maintaining and updating databases, such as Company Directory
- Process outgoing priority documents for the office
- Creating and providing access to new hires for accounts such as Filevine, Uber, Zoom, and Slack
- Order Office supplies and maintains inventory
- Order office snacks and maintain inventory
- Maintain relationships with computer-related vendors
- Troubleshoot printers, any office equipment or IT related issues
- Opening or closing any IT Help Desk Tickets
- Assists with setting up computers
- Will perform any additional duties at the direction of Operation Coordinator
Qualifications:
- Good analytical and problem solving skills
- Strong written and verbal communication skills
- Ability to communicate and document escalated IT issues
- Flexibility when priorities shift
- Bilingual English/Spanish
What we do for you:
- Highly competitive pay.
- Unlimited opportunities for growth and advancement.
- 9 additional paid holidays.
- Team outings and sponsored events.
- 401K Matching.
- No-cost to low-cost HMO/PPO medical insurance (100% employer contribution).
- Great dental, vision, and life insurance programs.
- Free parking.
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $25
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