Claims Analyst

Claims Analyst

Lamb is the leading insurance broker for social service organizations dedicated exclusively to non-profits and social service organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! If you are an articulate, customer-service focused insurance professional with claims experience on the broker, carrier or corporate side, we would like to talk to you!

Responsibilities

• Provide reporting of claims on behalf of brokerage clients
• Utilize claims management system to monitor and manage client claim activity
• Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
• Act as claims liaison, including consultative discussions and research regarding coverages
• Prepare customer claim summaries
• Visit clients to review claims and assess claims needs
• Assist with research and follow-up on claim reserves and payment
• Track complicated claims for resolution and communicate findings to client
• Provide specialized claim service as needed
• Perform claim trending analysis with charts/graphs
• Give presentations and training sessions to large groups on claims related topics

Qualifications

• Bachelor’s degree, or P&C broker’s license, or adjuster’s license preferred
• 1-2 Years of experience in claims and risk management, including workers comp
• Excellent knowledge of computers in a window-based environment required with an intermediate or expert level use of Microsoft Office including Word, Excel and PowerPoint
• Familiarity with claims management systems / Risk Management Information Systems (RMIS)
• Excellent oral and written communication skills.
• Strong analytical skills and the ability to pay attention to details, good time-management skills, and organizational skills are necessary
• Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels and ability to comply with accepted practices and guidelines
• Meet expectations for attendance, punctuality, and ability to sit for extended periods of time

Here at Lamb, we value Diversity, Equity, and Inclusion. Our teams are composed of individuals from different cultures, geographies, religions, races, ethnicities, genders, sexual orientations, abilities, and generations. We are committed to fostering a Diverse and Inclusive environment for all people because we believe that a variety of experiences makes us stronger—as individuals, as communities and as a company.

Even if you don’t feel that you fit all of the criteria listed, please apply! There may still be a place for you on our team.