Automotive Rental Manager

Automotive Rental Manager

Landmark Ford, Inc. a part of the Landmark Automotive Group of Springfield, is a leading player in the automotive rental industry, providing exceptional service and a wide range of vehicles to meet the diverse needs of our customers. We are committed to delivering top-notch customer experiences and ensuring our clients have access to reliable and well-maintained vehicles. We are looking for a dynamic and experienced Automotive Rental Manager to join our team and lead our rental operations to new heights.

Job Description:

As an Automotive Rental Manager, you will be responsible for overseeing all aspects of our rental operations. You will be expected to maintain a high level of customer satisfaction, manage a fleet of vehicles efficiently, and lead a team of dedicated rental associates. This role is crucial to the success of our business, as it involves strategic planning, team leadership, and maintaining the highest standards of customer service.

Key Responsibilities:

Fleet Management: Ensure that the rental fleet is well-maintained, clean, and ready for customer use. This includes coordinating maintenance schedules, tracking vehicle availability, and making data-driven decisions on fleet expansion or reduction.

Team Leadership: Lead and motivate a team of rental associates, setting performance goals, and providing training and support as needed. Foster a positive work environment that encourages teamwork and customer-centric service.

Customer Service: Maintain a high standard of customer service, including handling customer inquiries, resolving issues, and ensuring that our clients have an exceptional experience throughout their rental journey.

Sales and Marketing: Collaborate with the sales and marketing teams to drive business growth. Identify opportunities to expand the customer base and implement effective marketing strategies.

Financial Management: Develop and manage the budget for the rental department, monitor expenses, and optimize revenue streams.

Compliance: Ensure compliance with all relevant regulations and safety standards in the automotive rental industry.

Requirements:

· Bachelor's degree in Business Management or a related field (preferred).

· Proven experience in automotive rental management or a related field.

· Strong leadership skills and the ability to manage and motivate a team.

· Excellent customer service skills and a customer-centric mindset.

· Proficient in computer software, including rental management systems.

· Strong organizational and problem-solving skills.

· Knowledge of local automotive rental regulations and laws.

· Exceptional communication and interpersonal skills.

Benefits:

· Base salary plus commissions and bonus opportunities

· Health, Dental, Vision and Life Insurance

· 401(k) with employer match

· Paid Time Off

· Employee discounts on purchases and parts

Landmark Automotive Group is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. We look forward to welcoming a new Automotive Rental Manager to our team to help drive our business to new heights.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Springfield, IL 62711: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $35,000 - $50,000