Job Descriptions - Guest Service Representative
Your Responsibilities:
Your responsibility is to make each guest feel welcomed when they enter the hotel. You will oversee check-in and check-out experience is timely and a simple process for every guest. Listening for and responding to guest complaints. Light cleaning of the front desk and lobby area. Assisting in other departments as needed.
Essential Qualifications:
We are looking for someone who is:
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Customer Engagement Skill
Customer Satisfaction Skill
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