What are the responsibilities and job description for the Receptionist- Audi of Tacoma position at Larson Automotive Group?
Job Type
Full-time
Description
Audi of Tacoma is seeking to fill an immediate full time Receptionist position.
The ideal candidate will have excellent customer service skills, a winning attitude, and willingness to work flexible hours. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination, while also greeting customers into the dealership in a polite and courteous manner.
At Larson Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Larson Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. The Larson Automotive Group employs more than 500 individuals and operates 12 retail automotive dealership franchises in Tacoma area.
Responsibilities
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Requirements
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Ability to pass a pre-employment background screening and drug test
- Must be able to work Saturday and Sunday
What We Offer
- Medical and Dental- Plans as low as $0 a month!
- 401K Plan- with company contribution!
- Paid time off
- Paid Holiday
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Discounts on products and services
- Employee Assistance Program
Salary Description
$16-$20/hr
Receptionist
Walter's Audi of Riverside -
Riverside, CA
RECEPTIONIST
Jim Ellis Audi Marietta -
Marietta, GA
PT RECEPTIONIST/CASHIER
Audi Richfield -
Richfield, MN