What are the responsibilities and job description for the Registrar Kidney Transplant position at Las Palmas Medical Center?
Description
Introduction
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Registrar Kidney Transplant opening with Las Palmas Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
At Las Palmas Medical Center, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
- Medical, Dental, Vision, Life Insurance and Flexible Spending
- Paid Time Off (PTO) and Personal Leave
- 401K(100% annual match - 3% to 9% of pay based on years of service)
- Academic Assistance and Reimbursements for Tuition and Student Loans
- Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
- Home, Auto, and Pet Insurance
- Employee Stock Purchase Program (ESPP)
- Short Term & Long Term Disability coverage
- Adoption Assistance
- Legal Benefits and lots more!
Learn more about Employee Benefits
We are seeking a(an) Registrar Kidney Transplant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
POSITION SUMMARY:
The Registrar is responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.
ESSENTIAL FUNCTIONS:
Communication:
- Communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
Customer orientation:
- Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
- Interpersonal skills - able to work effectively with other employees, patients and external parties.
PC skills:
- Demonstrates proficiency in Microsoft Office applications and others as required.
- Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems.
- Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
PERFORMANCE OUTCOMES:
- Interview patients at workstation or at bedside to obtain all necessary account information. Bed-side registration performed utilizing carts/computers on wheels.
- Follow AIDET guidelines in all interactions with the patient.
- Provide exemplary Customer Service.
- Ensure charts are completed and accurate.
- Verify all insurance and obtain pre-certification/authorization.
- Calculate and collect patient liability amounts.
- Ensure that all necessary signatures are obtained for treatments.
- Answers any questions and explains policies clearly.
- Process patient charts according to paperwork flow needs and established productivity standards.
- Welcome patient and family members in a professional manner.
- Contact the nursing staff for emergency medical needs and answer patient and visitor questions.
- Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information.
- Assign Insurance Plans (I Plans) accurately.
- Search MPI completely and assign the correct medical record number.
- Notify HIM for any duplicate unit numbers.
- Verify insurance benefits and determines pre-certification/authorization status via on line or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. - Enter all information and authorization/referral numbers into the registration system.
- Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
- Understand/explain policies regarding services, pricing, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies.
- Follows all guidelines set forth in the Cash Handling policy. Produce paperwork on each patient for distribution to appropriate departments.
- Cross-trained to register patients in any registration area.
- Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents.
- Scan appropriate order in Front Office Scanning.
- Escort patient to his/her destination or refers patient to an available transporter.
- Activate all pre-registered patients that have reported for service.
- Meets/exceeds performance expectations and completes work within the required timeframe.
- Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
- Other duties as assigned.
What qualifications you will need:
REQUIRED EDUCATION/EXPERIENCE:
- High School diploma or GED required.
PREFERRED EDUCATION, LICENSURE, CERTIFICATION, EXPERIENCE, SKILLS, KNOWLEDGE AND ABILITIES:
- One year of related experience preferred.
Las Palmas Medical Center is a 300 bed full-service hospital in El Paso. It is home to the region’s only kidney transplant center. The facility offers a range of services including emergency care with a Level III trauma center, cardiac care, women’s services, pediatric care and NICU, cancer care, and more. Las Palmas Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Registrar Kidney Transplant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.