Position Overview:
We are seeking a friendly and knowledgeable Member Service Representative to join our team. The ideal candidate will have experience in the credit union/banking industry and a passion for delivering outstanding customer service. The Member Service Representative will be responsible for assisting members with their financial transactions, providing information about our products and services, and resolving any issues or concerns they may have. This position features quarterly incentives and offers hybrid flexibility after 6 months of fully onsite.
Responsibilities:
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Customer Interaction Skill
Customer Support Policies, Standards and Procedures Skill
Remote Member Service Representative
Tek Print & Promotions, LLC, Washington, DC
Lafayette Federal Credit Union, Arlington, VA