Attendant

As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.

Customer Service Attendant Responsibilities:

• Greet our customers and guests. Being bilingual is preferred, but not required.
• Become a laundromat expert who is able to troubleshoot any issues with our machines
• Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming
• Wash, dry, and fold laundry according to our process
• Care for our customer’s items as if they were your own
• Cleaning as needed
• Check in and organize laundry bags.
• Sort and prepare laundry for the wash, dry, fold process.
• Spot treat items that need special attention.
• Transport laundry from washers to dryers.
• Fold, pack, and package orders
• Maintain accurate records of customer specifications & items laundered throughout the cleaning process.
• Care for our customer’s items as if they were your own
• Other duties as assigned

What you’ll get as a Customer Service Attendant (all of this will be dependent on your location)

• This role starts at $16 per hour
• $300 Sign On Bonus after 90 days
• Additional performance and incentive pay
• You'll work from the best Laundromat facility in the city. We have a clean, modern laundromat that is temperature controlled.
• Weekly pay every Friday

Job Requirements of a Customer Service Attendant

• Previous customer-facing customer service experience required
• Bilingual in English & Spanish preferred, but not required
• Prior experience working in a laundromat is a plus
• Positive attitude and ability to problem solve
• Ability to stand for 6 hour shift

Vermont Laundry Services, LLC is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.

Vermont Laundry Services, LLC is an independently owned and operated franchisee of LaundroLab, LLC; LaundroLab, LLC shall have no authority over hiring or firing decisions of any specific employee and any employment agreement is specifically between the employee and XYZ, LLC.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• South Burlington, VT 05403 (Required)

Ability to Relocate:

• South Burlington, VT 05403: Relocate before starting work (Required)

Work Location: In person