Traveling Camp Director

Job Location: Lavner Education Headquarters, 201 Sabine Avenue, Narberth, PA 19072

Job Hours: Monday to Friday, 8 am to 5:45 pm

Job Dates: June to August, there is flexibility in the specific weeks

Do you want to work in a fun and fast-paced environment and help to offer the most cutting-edge learning experiences in STEM? Do you enjoy travel, have excellent leadership skills, and experience working with children? If so, apply today!

WHY JOIN LAVNER EDUCATION?

Lavner Education, one of the world's leading EdTech companies for kids, powers the Lavner Camps, Tech Revolution, Lavner IQ, and Lavner Fitness brands, offering year-round camps, classes, tournaments, and online tutoring to kids worldwide. Whether at locations like UPenn, NYU, WashU, UW-Seattle, and UCLA, or through online camps and private instruction, our multi-layered approach to education is redefining the industry like never before. By embracing the concept that kids should love what they do and have the opportunity for high-quality live, interactive learning in an inclusive environment, we create cutting-edge learning experiences that feature top-notch curricula and superstar instructors, all backed by a dedicated and mission-driven leadership team.

JOB RESPONSIBILITIES:

Program Operations

• Provide programmatic support at the national headquarters in the form of customer service, operations, and supporting sites remotely.
• Ability to travel and serve as a substitute camp director at locations across the country on an as-needed basis. Travel expenses included (travel, accommodations, meals, etc.).
• Continually ensure that summer camp locations are maintaining excellence in program standards and staff are delivering a fun and engaging experience to all students.
• Support the operations department with inventory, logistics, and student projects.
• Help ensure the successful delivery of all camp programs and curricula through status reports and check-ins with assigned camp locations.
• Monitor seasonal staff performance and provide timely feedback for your camp locations.
• Manage logistics such as lunch orders, inventory and supplies, and staff schedules.
• Be a positive role model, and arrive each day with an inclusive, professional, and upbeat attitude.

Customer Service

• Deliver an exceptional level of service to our clients via phone, email, and chat while effectively managing a high volume of inbound communication
• Drive sales by providing customers and potential customers personalized recommendations and detailed information regarding locations, availability, course offerings, the overall registration process and more via phones, email and chat
• Document, review, and make requested changes to customer accounts using support desk ticketing system and camp management software
• Develop valuable relationships with clients by identifying their needs and assisting in troubleshooting and/or resolving issues with empathy, professionalism, and patience
• Utilize your institutional and experiential knowledge to problem-solve and make educated, informed decisions when challenges arise

QUALIFICATIONS:

• Must have experience working with children in an educational role
• Minimum age 25 years or older by summer
• Bachelor's Degree required
• Experience and comfort with technology and related areas
• Camp and leadership experience preferred
• CPR certification and First Aid training must be completed prior to the start of summer
• Willingness to perform all job duties with enthusiasm and a positive outlook
• Deep appreciation for teamwork and drive to be part of a high-level team
• Required clearances, or ability to obtain them prior to start date. Lavner Education will reimburse employees for the costs of the clearances if they need to be obtained.

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a quick and easy application process. If you feel that this position would be a great fit for you, please fill out our quick mobile-friendly application so we can review your information. We look forward to meeting you!

For more information on our summer camps and locations please visit lavnercamps.com