Quality Supervisor

Description

MISSION: To teach, analyze data, communicate the information to team members and to become a resource in problem solving and improving our processes and products. Also, ensure that products meet or exceed our customers’ requirements and is safe to eat.

JOB RESPONSIBILITIES:

• Fill the role of a teacher, coach, and expert to solve problems instead of just reporting deficiencies.
• Be a resource to the functional and delight teams.
• Be able to understand and communicate customer requirements for all products as well as communicating with customers as needed.
• Monitor production activities to ensure all quality and food safety procedures are understood and are being followed.
• Troubleshoot quality and food safety concerns as they arise and assist Production Supervisors and Leads to resolve any issues.
• Able to demonstrate why product doesn’t meet the quality expectations through navigation and use of the SPC software
• Assure that General Safety and Food Safety is an absolute priority by setting an example.
• Look for and provide input for ways to improve processes.
• Have a generalized knowledge in all areas of the business.
• Oversee the SPC program capability studies, and train QA Team to assist in training key operators on basic SPC principles
• Ability to write programs, policies, and procedures.

SPECIFIC TASKS:

• Build items and attributes in SPC system.
• Epi QA training program involvement and oversite.
• Oversee the weekly Food Safety Inspections.
• CCP/PC verifications and other validation requirements.
• Train QA Team to lead investigations, assist in the development of root cause and corrective actions for assigned customer complaints.
• Lead QA Team in conducting internal audits and document/report findings. Assist in the development of root cause analysis and corrective actions.
• Highly involved and engaged in all 3^rd party or customer audits
• Assist in training new employees on GMPs, Allergen Program and other Quality and Food Safety procedures.
• Responsible for the control of hold products
• Perform product testing and evaluation studies.
• Assist QA Team in monitoring and recording product quality to ensure proper specifications including weight, size, color, etc.
• Cover all of QA Manager duties in case of absence

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  REQUIRED TRAINING:

• Be able to read and write English for effective communication.
• Must be able to use thermometer, timer, caliper, pH meter, and other general tools associated with this position.
• Internal Audits
• Foreign Material Control
• HACCP & PCQI
• High school or equivalent

• JOB EXPECTATIONS/SKILLS/ABILITIES:

• Possess good written and verbal communication skills.
• Bilingual in Spanish a plus.
• Follow written and verbal instructions, and communicate with others.
• Expected to work scheduled hours up to 12 + hour shifts when needed.
• Expected to work flexible hours depending on quality assurance needs.
• Expected to be able to walk around entire work area with periods of standing.
• Must be able to tolerate working on cement floors.
• Will be expected to lift a maximum of 50 lbs.
• Repetitive motion will be required with some tasks.

• Job Type: Full-time

  Salary: /hour

  Job Location:

• Muskegon, MI 49441

• Required experience:

• Quality Assurance: 2 years
• Food Manufacturing: 3 years
• Leadership Experience Preferred

Qualifications