Mortgage Admin

Franklin, TN Full Time
POSTED ON 2/10/2024
Are you passionate about helping people and looking for an entry-level opportunity to jump-start your career in the mortgage industry? If so, we are looking for you!

We’re on a mission to create a first-class experience for our clients and we need a Mortgage Administrative Assistant to support our top-notch lending team.

The ideal candidate will have office experience, as a front desk receptionist or administrative assistant, display a commitment to the highest ethical standards, possess impeccable attention to detail, and exhibit a professional and friendly demeanor.

A background in the mortgage industry is not required but it is certainly helpful! If you come to work every day with a customer service approach and a helpful, can-do attitude, we want to talk to you. Apply today!Compensation:

$15 - $18 hourly

Responsibilities:
  • Perform front desk duties such as greeting visitors, sorting mail, faxing paperwork, and other delegated tasks that may include errands outside the office, as needed
  • Update the database and CRM with new client information regularly
  • Communicate any requests from clients to the rest of the team so they’re resolved efficiently and the customer is satisfied
  • Deliver quality support to everyone from vendors to clients to increase positive customer service ratings
  • Create and distribute expense reports each month so that the team is aware of how the budget is being spent

  • See the general job description for more sample duties
  • Able to flag stocks for transactions to address

Qualifications:
  • Ability to use Microsoft Office Suite, including Excel, Word, and Adobe, is mandatory, as well as the ability to learn new software quickly
  • Must have high school diploma or GED; 2-year college degree is a plus
  • Prior experience as an office assistant or receptionist preferred
  • Must be a self-starter and systems builder who can stay focused and work efficiently while multitasking with minimal supervision
  • Handles client information discreetly with the highest levels of confidentiality

  • Must be bilingual in Spanish and English

About Company
  • Layden Team @ CrossCountry Mortgage is a 30 year top-performing mortgage team in the Nashville, TN area with the main office in Franklin, TN
  • Part of one of the fastest-growing and most successful mortgage companies in the USA, we offer a more comprehensive range of mortgage solutions and better and more consistent pricing
  • We are known as one of the most experienced mortgage teams in the USA, with a positive and professional work environment
  • If you want to partner with the best, be surrounded by top performers who enjoy putting in the top effort, serve our clients at a super-high level, and earn top rewards while growing your skills and career, this is the place to work

Salary.com Estimation for Mortgage Admin in Franklin, TN
$47,372 to $62,443
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