What are the responsibilities and job description for the BBW Supervisor-SOUTHLAND MALL position at LBrands?
Description
Supports delivering sales plan through effective execution of store and operational tasks as assigned and delegated by managers.
Building High Performing Teams:
QualificationsBuilding High Performing Teams:
- Attract, interview, and retain top talent
- Responsible for leadership tasks as delegated by the store manager
- Provide individual and team performance feedback and recommendations to managers
- Train, coach, reward and motivate associates to improve selling and the customer experience
- Reinforce selling expectations, performance, results and accountability with all associates
- Assist store management in conducting onboarding and continued training of the associate team
- May build schedules to maximize and leverage sales results*
- Lead and model the selling and customer experience standards
- Lead selling efforts to meet selling goals during scheduled shifts
- Ensure associates consistently execute to the selling model
- Display expert knowledge of product, company policies and store strategies
- Set the direction and goals for the day/shift when associates arrive for work
- Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
- Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)
- Support replenishment activities that keep the store full and abundant
- Provide leadership or assistance with floorsets, window changes, visual presentation standards, signage placement, etc.
- Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
- Ensure implementation of company selling strategies
- Execute visual standards and maintain a safe, inviting store appearance
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations
Salary : $1 - $1,000,000
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