Assistant Branch Manager

LBS Financial Credit Union
Long Beach, CA Full Time
POSTED ON 3/11/2024

Are you an experienced and optimistic financial leader who thrives on coaching and developing employees to exceed Member and sales goals in a credit union or bank? 

We’d like to welcome an Assistant Branch Manager responsible for providing an exceptional Member service experience by assisting the Vice President/Branch Manager in delivering the vision, leadership, knowledge and support necessary to branch associates.

JOB REQUIREMENTS/RESPONSIBILITES

With a sense of urgency and purpose, the Assistant Branch Manager assists the Vice President/Branch Manager with providing vision and leadership to branch associates and ensures the branch is exceeding Member expectations by empowering associates and maintaining a work environment which instills motivation, teamwork, and enterprising attitudes. This individual is dedicated to meeting our Member’s financial needs; meeting individual and Credit Union specific goals. This position is expected to step in as the branch leader in the absence of the Vice President/Branch Manager.

The successful candidate must…

  • Be happiest when in a fast paced environment and enjoy leading, coaching and developing others.
  • Thrive in a large team environment.
  • Possess abilities, skills and knowledge to guide, support and develop branch associates in the art of customer service and services and products on the platform side of banking. 
  • Be a self-starter, efficient leader, multi-tasker with focus on great results.
  • Have outstanding computer aptitude and system knowledge.
  • Bring a positive and happy attitude to the work place to inspire the team!

EDUCATION/EXPERIENCE PREREQUISITES

  • High school diploma or equivalent.
  • College degree or equivalent work experience in the financial service industry preferred.
  • Minimum of five years of progressively responsible experience in supervision and/or management within a financial institution with mastery level knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings with an emphasis on superior Member service expectations.
  • Must have strong Member relationship building skills, ability to effectively communicate both verbally and in writing.
  • Must have the ability to be productive, multitasked, results oriented, and with good computer aptitude.
  • Thorough understanding of physical security, controls, standards and practices for cash/negotiable items/keys in the financial services industry.
  • Previous experience and ability to train developing Member Service and Financial Service representatives in sound practices of their related job duties and responsibilities.
  • Experience with writing and conducting employee performance evaluations and disciplinary actions, as well preparing employee skill assessments, performing skill observations and conducting employee coaching sessions.

BENEFITS & TOTAL REWARDS 

LBS Financial offers our Full-time employees an excellent benefits package:

  • Medical, Dental, and Vision
  • Paid Holidays and Accrued Time Off:  Vacation and Sick
  • Fully funded Pension Plan 
  • Voluntary 401(k) and Roth(k)
  • Insurance: Life, Accidental Death & Dismemberment (AD&D), and Long-Term Disability (LTD)
  • Travel Assist
  • Rewards and Recognition Program
  • Educational Reimbursement
  • Paid Volunteer hours
  • Loan discounts and free branch services
  • SmartDollar Financial Wellness benefit
  • Discount entertainment: movie tickets, travel, car rentals, and much more
  • Plus, a variety of additional voluntary benefits

PAY RANGE

In accordance with California’s Pay Transparency Act (SB 1162), the expected salary range for this position is between: 

$29.00 - $39.47

Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law.

Note: As part of our screening process, LBS Financial conducts background investigations on candidates who have been extended a contingent offer and who have agreed and authorized us to do so.  This investigation will include a credit report, adult criminal history search, Social Security search, employment verifications and various Government regulatory and compliance searches like Terrorist Watch Lists etc.  

LBS Financial employees must be eligible to be bonded through a fidelity bond to cover employee loss and risk.  

For additional information about our Credit Union and to apply for this opportunity, please visit our website at www.lbsfcu.org/careers. EOE


Full-time Non-Exempt

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