Benefits Specialist

At LandCare, our people come first. We start with the ‘Who’, then ‘What’ to achieve our mission of serving our customers. We look for people who show up as their true self, because diversity and inclusion, fun and positivity are among those we value most in our employees.

It’s easy to live our core values when our staff created them.

• Delight our customers every time.
• Lead with confidence and integrity.
• Work hard, smart, and safe. Every day.
• Inspire others with meaningful environments.
• Have fun with a commitment to teamwork.

THE POSITION
The Benefits Specialist will be responsible for administering LandCare’s employee benefits plans, programs, policies, procedures, and processes. This role will also provide direct support to the branches related to benefits, leave administration, and HRIS system functionality.

The successful candidate will work closely with the Payroll & Employee Services (HR) team to ensure benefits enrollments and deductions are processed accurately and timely while upholding federal, state, and local compliance. In addition, the Benefits Specialist will guide, educate, and provide excellent customer service to our partners and employees.

WHAT WILL YOU BE DOING?

• Assist in administering employee benefit plans, programs, policies, procedures, and processes for all group plans including medical, dental, vision, life insurance, accidental death & dismemberment, short- and long-term disability, legal, Paid Time Off (PTO), wellness and 401(k) retirement plan.
• Provide customer service to employees, management, and executives regarding benefits matters. Advise employees on eligibility, coverage, and options available to them to meet their needs.
• Administer day-to-day benefits processes in UKG Pro, (HRIS system). Perform data entry, audits, and adjustments.
• Generate internal and external reporting, as required for management reporting, compliance requirements and ad-hoc requests.
• Support the enhancement and administration of LandCare’s WeCare Wellness program and related correspondence including newsletter articles.
• Support projects in UKG Pro and other related systems. Assist with the design, testing, and implementation of any system enhancements and upgrades. Support the resolution of system or process issues and work with Payroll, IT, Accounting, and other departments necessary to resolve and identify root cause. Stay informed of system updates.
• Assist with the Open Enrollment process and communications.
• Serve as a liaison between vendors and employees resolve enrollment related issues.
• Adhere to all laws, regulations, policies, procedures, and standard practices in administering plans, programs, and policies. Stay abreast of current legislation and market trends affecting benefits.
• Process benefit payments, tuition reimbursements, and vendor invoices to ensure accurate and timely payments.
• Continually identify and champion ways to improve processes and create efficiencies to reduce turn- around time while achieving high expectations for accuracy.
• Maintain employee information confidentiality.
• Handle incoming calls to benefits phone line and return voicemails.
• Monitor and respond to inquiries to the benefits email box.
• Receive, scan, electronically file, and/or distribute in-coming mail.
• Perform other duties as assigned.

Education: Associates or bachelor’s degree in a related field preferred, but not required.

Experience: 2-3 years’ experience in benefits administration, payroll or human resources preferred
Prior experience in a multi-site organization supporting 1,000 or more employees preferred.

Knowledge: Federal/state/ local laws and regulations affecting benefits, leaves, and PTO Knowledge of HRIS systems, preferably with UKG Pro (formerly UltiPro). Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS) preferred, but not required.

Skills: Proficient verbal and written communication skills. Excellent interpersonal, problem-solving, analytical, and organization and planning skills Proficiency with Microsoft Office products (e.g. Word, Excel, and PowerPoint)

Ability to write and speak in Spanish preferred.

Other: Qualified candidates must be able to successfully pass a criminal background check

BENEFITS
Besides the great team environment, we also have a strong benefits package for our team members:
Competitive base salary
Team based profit sharing program
401K for all employees with company match
Medical, dental, vision, life, disability, legal coverage
Paid Time Off 9 corporate holidays, Paid Parental Leave
Formal training and development program