Restaurant Captain

Upscale French Restaurant Group is looking for an experienced Restaurant Captain. As part of our team you are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

Location: 27 E 62nd St, New York, NY 10065

Primary Responsibilities:

• Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences.

• Consistently follow and lead the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service.

• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service.

• Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.

• Demonstrate an eagerness to continue to learn and grow.

• Inspect the dining room, table settings, chairs, floors, proper maintenance & cleanliness

Skills and qualifications

• Listen and communicate in a professional and friendly manner

• Focus on customer satisfaction

• Practice basic safety procedures with respect to equipment and handling hot beverages

• Be efficient and organized

• Build good relationships with customers

• Maintain a clean work environment

• Keep supplies replenished to minimize downtime

Requirements:

• 3 years’ experience in a Service role in a similar environment

• English fluency and additional languages preferred

• Ability to stand or walk for long periods of time

• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.

Bilingual: French, Italian (highly preferred)

Compensation and Benefits

• Competitive salary

• Medical Benefits

• Great opportunities for growth

Where permitted by applicable law, proof of receiving a COVID-19 vaccine is required before commencement of employment. Consistent with the requirements of applicable federal, state, or local law, it is the policy of Le Bilboquet to provide reasonable accommodations in all aspects of employment, including in the application process, to individuals who may need such accommodation because of disability, pregnancy, religion, or other reason required by law, unless such accommodation would cause undue hardship or a direct threat to others.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Health insurance

Physical Setting:

• Fine dining restaurant

Schedule:

• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Restaurant management: 3 years (Required)
• Captain: 3 years (Required)

Work Location: One location