What are the responsibilities and job description for the Seasonal Retail Associate position at Le Creuset?
POSITION Seasonal Sales Associate
WHO YOU ARE
Le Creuset is Hiring for the Holidays! We are currently hiring seasonal employees to assist our store teams as we prepare for the most exciting time of the year. As our seasonal sales associate, your primary role is to be to provide customer service excellence and to support our store team to achieve its sales goals. You come to work every day with a smile on your face, a can-do attitude and a commitment to creating joyful brand experiences for our customers.
YOUR DAY-TO-DAY
Meet company sales, service and KPI goals to support
- Consistently use the Recipe for Successful Selling approach while interacting with customers, in addition to promoting in-store promotions, contests and incentives.
- Utilize Friedman performance tools to enhance selling behaviors, including cross selling, suggestive selling, add-ons, set selling, etc.
- Leverage reporting tools to track and maintain individual results.
Deliver a joyful customer experience to support Brand standards
- Add customers to Personal Trade.
- Utilize and demonstrate product knowledge to customers.
- Respond to customer inquiries in a professional and timely manner.
Executes and maintain store standards to meet business needs
- Maintain visual standards, store merchandising practices and inventory control activities.
- Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.
- Adhere to operational and safety policies and procedures.
WHAT WE’RE LOOKING FOR
- High school diploma or equivalent
- Prior sales or customer service experience
- Ability to be mobile on the salesfloor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 25 lbs
- Flexibility in scheduling to the needs of the business, including weeknights, weekends and holidays
EXTRA EXTRAS
- Authentic passion around cooking, baking and entertaining
- Specialty Retail experience
WHY JOIN US
Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do!
Education
Preferred- High School or better
Behaviors
Preferred- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Thought Provoking: Capable of making others think deeply on a subject
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
