Program Coordinator

Job Description Summary At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: -Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours -401(k) with company match -Paid vacation, sick, personal and parental leave time -Paid Volunteer Time: giving back to our communities is important to us -Employee Recognition Program – convert your recognition points into gift cards -Employee Assistance Program – offers benefits to help you manage daily responsibilities -Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual… To join our team as a Program Coordinator! The Program support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations guidelines. Program support staff roles often encompass multiple areas including; data management, metrics and reporting. These roles tend to be more internal-facing than client-facing. Successful candidates will be located within the State of Maine. For this exciting career opportunity, you’re a great fit if you can… Accurately enter data associated with high volume of Efficiency Maine rebate claim requests Communicate with homeowners and contractors on as-needed basis to resolve various rebate processing-related issues (incomplete requests, non-compliance with program guidelines, etc.) Provide programmatic information and support to the general public and program contractors regarding current program guidelines, incentives and requirements Identify risks and problems with, and/or opportunities to improve current processes and procedures Perform miscellaneous job-related duties as assigned Answer and route incoming calls using VoIP system Attend staff meetings and other program support Complete special projects In this exciting career opportunity, you will have… 0-2 years of relevant industry experience Associate's degree preferred Computer proficiency, particularly with Microsoft Office applications (Outlook, Word, and Excel) The ability to utilize database and tracking systems Strong interpersonal, verbal and written communication skill Strong customer service skills, including ability to listen and understand concerns about program operations and to suggest solutions The ability to work both independently and within a team, and to take initiative without losing focus on highest priorities An ability to foster a cooperative work environment Compensation Range $16.60 - $25.00 Currency USD Type Hourly Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Additional Job Description Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice. We change the way people use energy. CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale. OUR MISSION We are driven to make a change. We offer a comprehensive set of energy programs and demand-side management strategies. Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations. We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities. Every day, in every way possible, we change the way people use energy.