Senior ACH Processor

Description

Lead Bank is not your traditional community bank. Our out-of-the-box thinking, strategy, open-concept locations, and non-traditional way of banking are just the start of our uniqueness. We have been a fixture in the Kansas City community since 1928, offering a comprehensive list of financial services including business banking, personal banking, and banking as a service.  Lead Bank is looking to be the tech-enabled bank partner for the future of financial services. 

We are looking for a Senior ACH Processor to join our team! The Senior ACH Processor will be responsible for processing bank and client ACHs, working ACH related disputes, assisting with ACH related training, and being a resource for other processors, team members and clients. This role offers tremendous growth opportunities to learn from other Payments experts in an inclusive, supportive, technology-driven environment.  Will you join us?

To thrive in this role, you:

• Are action-oriented, with strong organization skills and attention to detail
• Are curious, have humility, are open to learning and approach your work with a growth mindset 
• Thrive working in a fluid environment with high autonomy
• Display exceptional communication skills while offering client support to internal and external clients
• Have strong analytical and problem-solving skills with the ability to make judgements with the information provided

In this role you will:

• Serve as a resource for other processors, team members, and clients for ACH related questions 
• Assist with troubleshooting ACH related system issues and client issues
• Assist with training new and current department staff
• Assist with testing/implementation of new ACH related products/services
• Create/update ACH related procedures
• Accurately prepare/process all ACH requests within Lead Bank appointed time frame
• Process ACH returns and ACH related exception items.
• Review stop payment requests/Written Statement of Unauthorized Debits (WSUD) and handle the associated returns
• Assist daily/monthly reports
• Assist team leaders by ensuring daily ACH related tasks have been completed and all ACH related emails have been claimed/responded to
• Process research requests from branches and clients
• Assist with preparations for periodic audits and risk assessments for the department 
• Perform other payment processing duties as assigned

Qualifications

• Have at least 1-3 years of ACH processing experience; 3-5 years preferred
• AAP, APRP certifications highly preferred. 
• Understanding of payments (rules/formatting) with supporting experience, preferred
• Understanding of Fiserv core-related products/ Fedline Advantage services/ Finzly platform, preferred

What we offer

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k matching, Wellness and Disability benefits
• Flexible vacation policy, plus three mental health days and your birthday off
• A challenging and fulfilling opportunity to join one of the most experienced teams in banking and fintech 
• A fun team-oriented environment where your career will be supported
• Dress for your day dress code
• Hybrid workstyle

Hours: Monday-Friday 9:00am-6:00pm

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.