The Training Coordinator gathers and analyzes information to determine learning needs. Evaluates training programs and materials as well as trainee performance. Facilitates and delivers internal learning solutions and develops in-house training programs as assigned. The Trainer is responsible for meeting training needs of colleagues across the enterprise using blended learning, classroom learning and virtual learning delivery modalities. The Training Coordinator is responsible for the internal development, coordination, implementation, and evaluation of training activities across the company. The Trainer collaborates with staff at all levels and multiple disciplines across the organization. The Training Coordinator works with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various quality and training issues. This position will participate in and deliver training for all staff. They determine training objectives and curriculum and create the training programs, including outlines, handouts, tests, and exercises. The trainer is ultimately responsible for the staff’s continued learning and training.
Requirements:
· Excellent Customer Service skills
· Professional
· Maturity, emotional intelligence
· Confidentiality in relation to employee files
· Self-starter with the ability to work independently and with Executive/management teams in a fast paced/high volume environment
· Excellent verbal and written communication skills
· Can drive understanding
· Strong database and data entry skills
· Detail oriented, reliable
· Proficient in Microsoft Excel, Word, Outlook, company approved software
· Strong organization and time management skills
· Strong problem-solving skills
· Strong analytical skills
· Ability to perform basic mathematical computations
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: One location
Click the checkbox next to the jobs that you are interested in.
Customer Interaction Skill
Customer Service Skill
Life Skills Training and Educational Programs, Arcade, NY
Life Skills Training and Educational Programs, Folsom, CA