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Customer Service Representative

Leadership Cohort
Dallas, TX Full Time
POSTED ON 7/22/2023 CLOSED ON 7/22/2023

What are the responsibilities and job description for the Customer Service Representative position at Leadership Cohort?

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Location/Region: Dallas, TX
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